IT News and Updates

Current academic year IT Updates and News are included below.

  • Spring 2025

    • IT Strategic Plan

      Information Technology Services has completed development of a new IT Strategic Plan for UAA. The new plan coveres Fiscal Years 2025-2027. The plan sets a vision for the future and critical improvements ITS needs to achieve to ensure modern and security IT services for UAA. 

    • AI Resources

      UAA's new AI Resources page is now available which also provides links to OIT's Generative AI information and guidance site.

    • Cloud Storage Changes

      Coming Soon!

    • Getting Technology Help

      UAA IT Services is here to help you with your technology needs! IT has an extensive self-service , available 24/7 at .  

      Want to talk to a technician? The Technology Support Center is available on the phone at 907-786-4646 or via email at uaa.techsupport@alaska.edu. Fall semester hours are Monday through Friday 7:00 am–6:00 pm and Sundays 10:00 am–2:00 pm. 
       
      See the next page for just a few of the things UAA IT Services can help you with. 

      • General UAA computer & phone support 
      • Classroom support
      •   - BlackBoard, UAA Gmail, Microsoft Office, Adobe, and more!
      • - me.uaa.alaska.edu
      • Desktop Services
      • repair
      • Affordable *free 30-min diagnosis
      • All brands of computers support
      • Authorized Apple & Dell service provider (computers, laptops, and tablets) 

      For IT support contact the Technical Support Center at: